Microsoft Word doctoral thesis final[1]. doc

Part of the experience of being HoD involves making use of several skills for the 
effective running of the department.  The findings revealed that  the participants have a 

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poor skill level in relation to stress management, delegation and entrepreneurial skills 
(5.2.4.2, Tables 5.5, 5.6, 5.7), although, they were better at several skills which they 
considered significant for the job of  HoD (5.2.4.1, Tables 5.2, 5.3, 5.4, 5.3.4.1 a). These 
proficiencies included problem solving, written communication, listening and 
decisiveness (5.2.4.2, Tables 5.5, 5.6, 5.7). Regarding teaching and research it was a 
surprise to discover, that, although these were not perceived by the participants as 
important skills in their position as HoD and had rated themselves poorly in regard to 
these skills, they nevertheless considered teaching and research as important functions. 
The implication seems to be that the performance of these functions by the HoD is not 
necessarily related to her level of skill in them.