-5.410
589
.000
-551
FT/PT ratio
3.91
3.37
5.959
589
.000
.538
Gender diversity – faculty
3.42
2.89
4.998
589
.000
.531
% seeking adv. Training
3.29
3.77
-5.790
585
.000
-.474
# of student ACF members
2.97
3.44
-4.529
587
.000
-.471
*Gender diversity-students
3.42
2.89
4.029
586
.000
.420
*# of demo laboratories
3.59
4.01
-4.639
307.035
.000
-.418
ACF accreditation
3.65
4.03
-3.694 586
.000
-.382
*Ethnic diversity – students
3.11
2.73
3.770
419.008
.000
.381
Ethnic diversity – faculty
3.42
3.07
3.352
590
.001
.347
*Part. in competitions
3.75
4.10
-3.799
313.591
.000
-.346
Student work experience
2.99
3.33
-3.333
588
.000
-.339
*Degree of program dir.
3.82
4.12 -2.897
585 .002 -.295
*Required internship
4.19
4.46
-3.074
289.882
.002
-.269
Faculty eval procedure
4.42
4.21
-5.410
589
.000
-.210
*Industry exp. Of faculty
4.74
4.61
2.644
408.980
.008
.126
Note: * indicates characteristics for which unequal variances were assumed and adjusted values were used.
Suggested Quality Indicators for ADCAP
Research question three asked that, if there are differences between the two groups, how could they be
reconciled to derive a common list of quality indicators. It was determined that the characteristics with overall
means of 4.0 or higher, indicating that the survey participants believed they were very or extremely important, could
be considered valid quality indicators for ADCAP. However, some significant differences between educators and
industry that needed to be reconciled in order to use this criterion. Reviewing the mean importance ratings by each
group, educators would have included program has an external advisory board (4.33), availability of financial aid
(4.03), and retention procedures (4.03) in this list. They would not have included public restaurant (3.97) or degree
of program director (3.82). Chefs would have included opportunities for participation in competitions (4.10), ACF
accreditation (4.03), and number of demonstration labs (4.01). Based on these differences, the researcher included
program has an external advisory board and opportunities for participation in competitions in the following list of 20
suggested quality indicators (Table 3), rather than public restaurant and degree of program director.
None of the resource characteristics were included in the list of suggested quality indicators. In this respect,
the respondents’ opinions appeared similar to those of the accrediting agencies, which have lessened the importance
of resources, such as libraries and resource centers, as compared to program assessment and outcomes, when
evaluating programs (McCleeny, 2004). However, this result contrasts with Blumin’s (1988) findings that over 90%
of community college administrators thought the resource characteristics of number of students and total budget
were important quality indicators. It also differs from the national ranking systems, such as that of
U.S. News and
World Report,
which use institutional resources to account for 10% of the schools’ overall ranking (Gater, 2002) and
Gould and Bojanic’s (2002) use of number of students as one of eight ranking factors for hospitality management
programs.
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