Microsoft Word 2007 ichrie conference Proceedings Final-Final 06-06-07. doc

 
2007 Annual International CHRIE Conference & Exposition 
461
employees see themselves in relation to the rest of the employees of that particular hotel property. This new 
dimension was labeled 
employee identification —hotel employees. 
Subsequently, the present research utilized two 
measures of employee identification with the individual hotel property. The two distinct scales indicate the degree to 
which employees identify with (a) the actual hotel property in which they work (e.g., The New York Marriott) and 
(b) the other employees of that particular hotel. Strength of employee identification with their department (or 
workgroup) was measured using the same scale as above. The analysis of these items as a set indicated that the four 
items were unidimensional (in contrast to the same questions above regarding identification with the hotel) (alpha = 
.894). The level of analysis for this study is targeted at the department level, hence this result was not unexpected. 
Departmental identification was measured and analyzed using this 4-item measure. In order to ascertain the extent to 
which employees identified with the parent company that managed the hotel, a further question was asked in relation 
to the way the respondent identified with the company. This level of identification was ascertained with a single 
item (“I am pleased to be an employee of this company”) (mean = 5.66, 
sd
= 1.49).