Microsoft Word 2007 ichrie conference Proceedings Final-Final 06-06-07. doc

Employee identification 
Employee identification was measured using an established, reliable and valid four-item scale developed by 
Doosje, Ellemers, and Spears (1995). Two of the questions relate to perceived membership of the group of interest 
and the other two items reflect strength of identification with the group. Two sets of questions were included, each 
containing four identical questions with a slight word change to reflect the different sources of identification of 
interest to the study (e.g., “I am pleased to be an employee of this hotel” and “I am pleased to be a member of my 
department). Although the Doosje et al. (1995) measure was utilized to measure employee identification at two 
levels (hotel and department), the measure did not function unidimensionally at the hotel level in the present 
research. Therefore, the measure for assessing employee identification with the hotel was divided into two measures.
Accordingly, two items (“I see myself as an employee here” and “I am pleased to be an employee here”) 
were grouped together on substantive grounds to form a dimension labeled 
employee identification — hotel property
(alpha=.799). This dimension appears to measure the way in which employees see themselves as employees of the 
specific hotel property. The other dimension from these original four items contained two items (“I feel strong ties 
with others here” and “I identify with others in this hotel”) (alpha = .82) and appears to measure the way in which 

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