Microsoft Word 2007 ichrie conference Proceedings Final-Final 06-06-07. doc

 
 

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2007 Annual International CHRIE Conference & Exposition 
123
Reliability Analysis 
Reliability analysis was performed to determine how well each group of characteristics measured the 
construct of each category. Seven of the eight categories had Cronbach Alphas of .7 or higher. The facilities 
category had the lowest Cronbach Alpha (.682). If the one characteristic deemed most important by the respondents 
(sanitation and safety of the facilities) was deleted, this Cronbach Alpha would increase to .700.
Table 1 
Most Important Quality Indicators by Category
Category Characteristic 
Mean 
SD 
Var. 
Resources 
Availability of Financial Aid 
 
3.93 
 
.970