2007 Annual International CHRIE Conference & Exposition
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1999; Sweeney et al.,1992) However, little is known about young adults’ determinant attributes of menu choice in
the university campus dining area. The objectives of this study are as follows:
For young adults—to identify which determinant attributes play a critical role at point of menu selection through a
qualitative study,
To examine the relative importance of these attributes in the determining choice of menu alternatives using a
conjoint analysis.
LITERATURE REVIEW
Adolescents’ food choice behavior
Understanding customer choice behavior is important in the highly competitive hospitality marketplace. A
few studies have developed and tested a model of adolescents’ food choice behavior and examined how those
choices vary with the context of the decision.
Sztainer and Perry (1999) assessed adolescents’ perceptions about factors influencing their food choices
and eating behavior through focus group studies. The factors perceived as influencing food choices included hunger
and food cravings, appeal of food choice, time considerations of adolescents and parents, convenience of food, food
availability, parental influence on eating behaviors (including the culture of and/or the religion of the family),
benefits of foods (including health), situation-specific factors, mood, body image, habit, cost, media, and vegetarian
beliefs. They also suggested that actions such as making healthful food taste and look better, limiting the availability
of unhealthful options, making healthful food more available and convenient, teaching children food eating habits at
an early age, and changing social norms to make it “cool” to eat healthfully were needed to help adolescents eat a
more healthful diet.
Isobel, et al. (2006) investigated adolescents’ decision-making process they use to make food choices on an
everyday basis and how they resolve their need for personal control over food choices with the values of family and
peers. They used individual interviews for 108 adolescents asking in a simulated task to choose a lunch from a menu
of offerings and give reasons for their choices. The primary food choice criteria were taste, familiarity/habit, health,
dieting, and fillingness. They pointed out that the food choice process involved personal food decision-making rules
such as trade-offs among choice criteria within a meal (e.g., taste for core items and health for secondary items), and
between lunches with peer (taste) and family dinners (health). They suggested the food choice process for most
adolescents seemed to involve cognitive self regulation where confliction values for food choices were integrated
and brought into alignment with desired consequences.
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