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Functions and responsibility of each members in Mercedes-Benz Cars Group
According to Maslow's Hierarchy of Needs, empowering employee responsibility fulfills critical needs in terms of self-esteem (the fourth level of the hierarchy) and, to some degree, self actualization (the fifth level) (Maslow, 1943). The managers of Mercedes-Benz Cars Group support their employee and give them a wide range of responsibility in daily work. Besides this, the company follows the principle to include employees in larger processes because then they feel a part of something bigger, more important than their day to day work, they are more engaged and show great results. The main task of the management systems is to ensure that areas of responsibility, communication flows and reporting processes are maintained across all corporate levels — from the smallest operating units and the divisions all the way up to top-level management. A key role in this process is played an open and constructive dialogue.
All employees in Mercedes-Benz Cars Group are effectively integrated in teamwork (Wergin-Cheek, 2009). Teams organize the production program and the sequence of orders to be fulfilled independently. Within the team, all tasks and functions are rotated routinely, including the three jobs that are not cycle-bound. Team members administer the rotation independently and administer their shift and holiday timetables. Teams have collectively responsibility for most planning functions. The team speaker is fully integrated into the production process and has hardly any additional responsibilities compared to ‘normal’ team members. Their only additional responsibilities are preparation and leader-ship of team meetings, and the representation of the team. Team speakers hold no hierarchical position and posses no disciplinary or supervisory functions and have no authority to instruct.
Organization culture of Mercedes-Benz Cars Group
Mercedes-Benz Cars Group is striving to create an atmosphere of mutual understanding and respect to every employee as well as to every client. Moral values, which are inherent in the company, must be accepted by all employees. These moral values are contained in Integrity Code. It defines the basis for actions at the workplace, such as fairness, responsibility, mutual respect, transparency, openness and the compliance with laws and rights. The Code applies to the entire Group and is available in 23 languages. There is a guide that helps to apply the Code in specific workplace situations. The Integrity Code includes general rules of conduct and has such topics: respect for and protection of human rights; compliance with laws and internal regulations; dealing with conflicts of interest; prevention of all forms of corruption; principles of social responsibility etc. In the Code implemented internationally recognized human and workers' rights, such as the prohibition of child labor and forced labor, as well as freedom of association and sustainable protection of the environment.
In the company the brochure entitled "Ethical Business. Our Shared Responsibility" was also approved. This brochure is aimed at all partners worldwide and is intended to help strengthen awareness of integrity and business ethics. With the aim of raising the awareness of issues relating to ethical conduct was developed "Monster Mission" game for employees. In it employees must take aspects of ethics and economics into account to guide their fictitious company through critical situations.
Selecting the business partners, Mercedes-Benz Cars Group check if they comply with the law and follow ethical principles. The company provides business partners with training measures according to target groups and risks, and has formulated main principles in the brochure "Ethical Business. Our expectations of business partners”. By signing the contract, company’s suppliers undertake to comply with the sustainability standards, to communicate them to their employees and to pass them on to their suppliers too. For the company it is very important to act with integrity, because it is the key to a long-term success, and employees follow this rule when conducting business around the world. Compliance is an indispensable part of the integrity culture because it is based on acting with integrity and stands for conformance to national and international laws. “Principles of Social Responsibility” also were agreed in the company. According to these principles, Mercedes-Benz Cars Group guarantees equal opportunities and adheres to the principle of “equal pay for equal work.”
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