3.4.6 Micromarketing
Micromarketing which is also known as mass customization is the practice
of tailoring products and marketing programs to suit the tastes of specific
individuals and locations (Slater & Olson, 2000). In this context, rather than
seeing a customer in every individual, micro marketers see the individual in
every customer. Hence, it basically involves targeting potential customers at
a very basic level that is postal code, occupation, household, and so on, and
ultimately the individuals themselves (Boone, 2001). Under this targeting
approach, the smallest group of unique customers is treated as a niche
segment, and the firm develops a customized segment strategy for it, even if
the segment consists of a single individual (Best, 2005). Micromarketing
includes local marketing and individual marketing.
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