Marketing Insights From a to Z: 80 Concepts Every Manager Needs to Know


“Time spent in reconnaissance is seldom wasted,”



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Philip Kotler - Marketing from A to Z

“Time spent in reconnaissance is seldom wasted,”
noted Sun Tzu
in the fourth century 
B
.
C
. And your 
allies
should stay alert. If you are
going to be an effective competitor, you must also be an effective 
co-
operator
. You are not a solo business but a partnership, a network, an
extended enterprise. Competition today is increasingly between net-
works, not companies. And your ability to spot faster, learn faster,
and work faster as a network is a key competitive advantage.
In the short run, the most dangerous competitors are those
that resemble your company the most.
The customers can’t see the
difference. Your company is a toss-up in their mind. So differentiate,
differentiate, differentiate.
According to marketing guru Theodore Levitt: 
“The new
competition is not between what companies produce in their fac-

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