March 11 Amended Terms of Service

Contacting Us:
If after a significant business disruption ("SBD") you are unable to
contact us as you usually do at
https://coinlist.freshdesk.com/en/support/home
, you
should call our firm warm line [phone] or go to the Firm's public website at
https://coinlist.co/
for additional information.
Our Business Continuity Plan
CoinList Markets plans to quickly recover and
resume business operations after an SBD and respond by safeguarding its employees
and property, making a financial and operational assessment, protecting the Firm's
books and records and allowing its users to transact business. In short, the Firm's
BCDRP is designed to permit us to resume operations as quickly as possible, given the
scope and severity of the SBD.
The Firm's BCDRP addresses: data backup and recovery; all mission critical systems;
financial and operational assessments; alternative communications with users,
employees, and regulators; alternate physical location of employees; critical supplier,
contractor, bank and counterparty impact; regulatory reporting; and assuring its users
prompt access to their funds if we are unable to continue its business.
Varying Disruptions
SBDs can vary in scope, impacting only CoinList Markets, a
single building, the region, city or business district in which we are located. Within each
of these areas, the severity of the disruption can also vary from minimal to severe. In the
event of a disruption impacting only CoinList Markets or the building in which we are
located, we will transfer operations to a local site as needed, with the expectation to
recover aim to and resume business within 2 business days. In the event a disruption is
wider in scope, affecting either the region, city or business district in which we are
located, we will transfer our operations to a site outside of the affected area and recover
and aim to resume business within 3 business days. In the event of a disruption to the
our data center, we will take steps to promptly transition to a different data center and
seek to recover and resume business within one business day. In any situation, CoinList
Markets plans to continue its business and keep you informed through our public
website (
https://coinlist.co/
) and by email. If the SBD is so severe that it prevents us
from continuing its business, we will endeavor to provide users' prompt access to their
funds.
For more information
If you have questions about our BCDRP, please contact us at
https://coinlist.freshdesk.com/en/support/home
.
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