Kenneth C. Laudon,Jane P. Laudon Management Information System 12th Edition pdf

Sources:

Worldwide Worx, “Businesses Across Africa Are Expecting

a Revolution in Internet Access, Technology and Costs as a Result

of the Rush of New Undersea Cables Connecting the Continent,”

Telecom Trends in Africa Report 2010, September 16, 2010; 

Jenny C. Aker and Isaac M. Mbiti, “Mobile Phones and Economic

Development in Africa,” Center for Global Development, June 1,

2010; Jenny Aker and Isaac Mbiti, “Africa Calling: Can Mobile

Phones Make a Miracle,” 

Boston Review

, March/April 2010; “Top 20

Countries—Internet Usage,” Internetworldstats.com, November

2010. 

C A S E   S T U D Y   Q U E S T I O N S

M I S   I N   A C T I O N

Chapter 15

Managing Global Systems

581

ideal for this but presuppose a common language—often English. When

international systems involve knowledge workers only, English may be the

assumed international standard. But as international systems penetrate deeper

into management and clerical groups, a common language may not be assumed

and human interfaces must be built to accommodate different languages and

even conventions. The entire process of converting software to operate in a

second language is called