Defining Human Error and Violation Errors and Violations
In everyday parlance, the term “error” is used in a very broad sense. For a more detailed discussion of the topic, we need more precise definitions. The classification used here is in line with James Reason’s definitions.
Errors are intentional (in)actions that fail to achieve their intended outcomes.
Errors can only be associated with actions with a clear intention to achieve a specific intended outcome. Therefore, uncontrolled movements, e.g. reflexes, are not considered errors. The error itself by definition is not intentional, but the original planned action has to be intentional. Furthermore, it is assumed in the above definition that the outcome is not determined by factors outside the control of the actor.
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