Communication is not simply an exchange of ideas or information but an interaction between people.
This most fundamental of the nine axioms emphasizes the dynamic nature of communication represented by the rhetorical triangle.
Communication is not simply some thing you do (an action),nor is it an exchange (a transaction).Instead, communication is a living process in which two people participate together (an interaction).
Axioms of Communication
Meaning in people, not words
Process
Dynamic
Irreversible
Symbolic
Req.negotiation
We cannot “not"communicate
Axioms of interpersonal communication
AXIOMS:General principles that help explain what interpersonal communication is and how it works
1.interpersonal communication is a transactional process
Interpersonal communication is a process, an ongoing event in which the elements are interdependent;communication is constantly occurring and changing.
2.Interpersonal communication is ambiguous.
All messages are potentially ambiguous;different people will derive different meanings from the “same“ message.
There is ambiguity in all relationships.
3.Interpersonal relationships may be symmetrical or complementary.
3.Interpersonal relationships may be symmetrical or complementary.
-Interpersonal interactions may stimulate similar or different behavior patterns and relationships may be described as basically symmetrical or complementary.
-Develop an awareness of symmetrical and complementary relationships. Avoiding clinging rigidly to behavioral patterns that are no longer useful and mirroring another’s destructive behaviors.
Watzlawick,Beavin and Jackson(1967) Five Axioms of Communication
One cannot communicate
Every communication has a content and a relationship aspect such that the latter defines the former and is therefore meta communication.
Every communication sequence is defined by the way the interactants punctuate communication events.
Interpersonal contacts are digital and analogue.
Communication relationships are either symmetrical or complementary
Definitions of Interpersonal relationship
Interpersonal relationships refer to reciprocal social &emotional interactions between two or more individuals in an environment.
Interpersonal relationship is defined as a close association between individuals who share common interests &goals.
Characteristics of Interpersonal communication
Dynamic-participants send the receive signals continually and simultaneously;the situation is not static
Interactive-participants influence each other;they are interdependent. Each person is constantly aware of the other and assumes the roles of both sender and receiver, which involves constant adaptation and adjustment.
Proactive-involve the total person. Beliefs,attitudes,values,social background and previous transactions all influence the nature of the interaction .
Openness:willing to disclose information, listen and adapt
Openness:willing to disclose information, listen and adapt
Emphaty:appreciate and understand feelings with someone (not sympathy)
Equality:view each other as equal but different
Supportiveness:care respect, encourage and help each other
Positivity:positive attitudes, optimism and confidence
Basic characteristics of Interpersonal communication
Interpersonal communication is personalized
-The personalized nature of Interpersonal communication reflects the responsiveness of the communicators to each other
Interpersonal communication occurs in a relationship
-Interpersonal messages are heavily influenced by the nature of the relationship between communicators.
Characteristics of Interpersonal communication (principle)
Interpersonal communication is unavoidable, unrepeatable and irreversible.
Interpersonal communication is situated (contextual)
Interpersonal communication is indexical
•We measure our relationships at particular points in time.(Trust,Control and Intimacy)
Meaning is in people, Not words!
5 Characteristics of effective Interpersonal communication