Problems After Installation
4-5
Problems After Installation
After
a successful installation, you may encounter problems starting MATLAB software.
What Does This License Manager Error Mean?
Many problems starting MATLAB software after an installation originate with the
FLEXnet
®
license manager used by MathWorks products. When a problem occurs,
the license manager displays an error message in a window on your display and also
writes the message to the FlexNet log file, lmlog.txt, in the
matlabroot\etc\
$ARCH
folder. Read
the error message carefully; it provides information that can help solve the
problem. For information about viewing the license manager log file, see “Manage the
License Manager” on page 3-61.
For diagnostic information about a particular error message:
1
Visit the Installation Help support page at the MathWorks website,
www.mathworks.com/support/install.
2
Search for the error message.
You can also get information about license manager error messages in the
License
Administration Guide for the FlexNet
Publisher Licensing Toolkit, available in PDF
format in
matlabroot\etc\LicenseAdministration.pdf.
How Do I Allow Access to License Manager Daemons?
If you run the license manager on a server that is protected by a security firewall,
open the firewall to allow client installations to communicate with the license manager
daemons. For more information about these daemons, see
the License Administration
Guide.
Opening Access to the License Manager Daemon
Using the interface provided by your firewall program, allow access on port 27000 for
the license manager daemon. This port is the default port used to communicate with the
license manager. If you changed this port number, specify
the port number used at your
site. For more information about specifying the license manager
daemon port number,
see the License Administration Guide.
4
Troubleshooting
4-6
Opening Access to the Vendor Daemon
The port used by the vendor daemon is assigned dynamically. If you need to open access
to the vendor daemon in your firewall,assign a port for
vendor daemon communication,
rather than using this dynamic port assignment. You can then open the assigned port
number in your firewall.
To specify the vendor daemon port number, edit the License File on your license server
and add the port= syntax to the DAEMON line. For more information about specifying the
vendor daemon port number, see the License Administration Guide.