Insignia Library system

Declare Items Lost

To declare an item lost, follow these steps:

1. 
   Click on “Circulation” on the Navigator Toolbar
   
2. 
   Click on “Check Out”
   
3. 
   Scan in patron card (or enter the first name or last name depending on the default criteria you have defined in Configuration >> Circulation)
   
4. 
   Check the box next to the item to be declared lost, then click on “Lost”
   

Claim Returned

If a patron claims they have returned an item when the record shows that item has not yet been returned.” You can set the items status to Claimed Returned.

Follow these steps to change the status to “Claim

Returned

1. 
   Click on “Circulation” on the Navigator Toolbar
   
2. 
   Click on “Check Out”
   
3. 
   Scan in Patron card (or enter the first name or last name depending on the default criteria you have defined in Configuration >> Circulation)
   
4. 
   Check the box next to the item to be claimed returned, and click on “Claim Returned”