[Insert Department Name] New Employee Department Orientation Packet

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[Insert Department Name] New Employee Department Orientation Packet


Saint Louis University Overview

Welcome to Saint Louis University and [Department name]. One of our goals during your orientation period is to familiarize you with our department and the various divisions in the University so that you will have a better understanding of where you fit into the big picture. Take some time to review the information provided in this guide and ask questions as necessary.

Saint Louis University is a Jesuit, Catholic university ranked among the top research institutions in the nation. The University fosters the intellectual and character development of more than 11,800 students on campuses in St. Louis and Madrid, Spain. Founded in 1818, it is the oldest university west of the Mississippi and the second oldest Jesuit University in the United States. Through teaching, research, health care and community service, Saint Louis University is the place where knowledge touches lives.
The St. Louis campus has been the site of the central administration since 1888, when the Jesuits moved the University from its original downtown campus.
The Madrid campus was established in 1969. The first freestanding campus operated by an American University in Europe, this campus is recognized by Spain's higher education authority as an official foreign university, the first U.S. institution to hold this endorsement.
SLUCare is the physician medical practice of Saint Louis University School of Medicine. SLUCare consists of 523 physicians, nurse practitioners, medical assistants and related professionals who provide high-quality care for patients locally, regionally and nationally.
SLUCare has 371 full-time and part-time faculty physicians who practice in 15 clinical departments. These physicians provide primary, secondary and tertiary care services at locations in Missouri and Illinois, with primary affiliations with Saint Louis University Hospital, SSM Cardinal Glennon Children’s Hospital, SSM St. Mary’s Health Center, Tenet’s Des Peres Hospital and St. John’s Mercy Medical Center.
One out of every six of St. Louis’ best doctors is a SLUCare physician, according to an annual survey in St. Louis Magazine.
SLUCare doctors can be reached by calling the SLUCare call center at (314) 977-4440 or 1-866-977-4440.

The Academic and Research division provides the health sciences academic training and research programs for the University. The A/R division consists of the Schools of Medicine, Nursing, Allied Health Professions and Public Health, and the centers for Advanced Dental Education and Health Care Ethics, in addition to a library and numerous research facilities.
Saint Louis University Hospital is a 356-bed “teaching hospital”. The hospital has one of the most comprehensive organ transplant programs in the Midwest, offering heart, heart-lung, lung, kidney, kidney-pancreas, liver, bone, and cornea transplants. The hospital is a certified Level I Trauma Center in both Missouri and Illinois. With this certification, Saint Louis University Hospital operates the largest trauma program in Missouri, treating more than 2,200 major trauma cases each year. The hospital has been ranked by U.S. News & World Report as one of America’s best hospitals in several medical specialties, including:

  • Cardiology/cardiac surgery

  • Endocrinology (diabetes, metabolism problems and other disorders of the hormonal system)

  • Gastroenterology (digestive diseases and disorders)

  • Geriatrics

  • Neurology and neurosurgery

  • Orthopedics

  • Otolaryngology (ear, nose, and throat disease)

  • Rheumatology (arthritis and connective tissue)

  • Urology

In 1998, the hospital was purchased from Saint Louis University by Tenet Healthcare, which also operates SouthPointe Hospital, Forest Park Hospital and Des Peres Hospital.
The Mission of Saint Louis University is the pursuit of truth for the greater glory of God and for the service of humanity. The University seeks excellence in the fulfillment of its corporate purposes of teaching, research and community service. It is dedicated to leadership in the continuing quest for understanding of God’s creation, and for the discovery, dissemination and integration of the values, knowledge and skills required to transform society in the spirit of the Gospels. As a Catholic, Jesuit university, the pursuit is motivated by the inspiration and values of the Judaeo-Christian tradition and is guided by the spiritual and intellectual ideals of the Society of Jesus.
In support of this mission the University:

  • Encourages and supports innovative scholarship and effective teaching in all fields of the humanities; the natural, health and medical sciences; the social sciences; the law; business; aviation; and technology.

  • Enables an academic environment that values and promotes free, active, and original intellectual inquiry among its faculty and students.

  • Maintains and encourages programs which link the University and its resources to its local, national, and international communities in support of efforts to alleviate ignorance, poverty, injustice, and hunger; to extend compassionate care to the ill and needy; and to maintain and improve the quality of life for all persons.

  • Strives continuously to seek means to build upon its Catholic, Jesuit identity, and to promote activities which apply that intellectual and ethical heritage to work for the good of society as a whole.

  • Welcomes students, faculty, and staff from all racial, ethnic, and religious backgrounds and beliefs and creates a sense of community that facilitates their development as men and women for others.

  • Nurtures within its community an understanding of and commitment to the promotion of faith and justice in the spirit of the Gospels.

  • Wisely allocates its resources to maintain efficiency and effectiveness in attaining its mission and goals.

Shared Values for the Common Good
As members of the Saint Louis University community, we demonstrate conduct and performance consistent with SLU's mission - the pursuit of truth for the greater glory of God and for the service of humanity. We strive to always do what is right for our community and for each other, with an overall goal to work toward the common good. The principle of the common good invites us to establish mutual connections and interdependence based on reciprocal respect and solidarity. And our commitment to the common good becomes manifest in the shared values of responsibility and spirituality as we respect all persons. Behavior that fosters the common good rejects selfish individualism and seeks the well-being of all in our community.

In accord with its mission statement as a Jesuit, Catholic institution, Saint Louis University strives to be "catholic" or "universal" in recognizing the values we share with all traditions and persons of good will. Saint Louis University celebrates a tradition that, above all, honors the virtue of love and its call to generosity and selflessness. In our aspirations to realize the University's mission, we celebrate a shared set of values that support the common good. We refer to these values as the "5Cs": competence, conscience, compassion, commitment and community.

Competence - We develop and demonstrate innovation and competence in the performance of our responsibilities as we seek excellence. Pursuing competence enables us to comply with legal standards, to adhere to University policies and to live morality beyond legality. By competence we solve problems and support one another in difficult times. We ask questions and seek assistance when we are uncertain about the proper course of action. We promote free, active and original intellectual inquiry among all University members.

Conscience - We cultivate and follow our conscience for the development of the whole person in community. Respecting conscience encourages us to value inter-religious collaboration and respect the faith of diverse religious communities. Through conscience we deepen and clarify ethical conduct in the ongoing quest for enlightenment, understanding and truth.
Compassion - We embrace and show compassion through patience with and understanding of ourselves and other people. Practicing compassion helps us to demonstrate effective communication skills by listening, seeking first to reflect and understand before making decisions and taking action. With compassion, we enhance selflessness when interacting with others and we seek forgiveness when appropriate.

Commitment - We demonstrate and celebrate commitment by implementing our responsibilities with honesty and perseverance. Honoring commitment displays our respect for the dignity of others and ourselves. Through commitment, we foster civility with others and enhance ethical performance and conduct in our lives.

Community - We foster and express community when we respect the dignity of others as much as our own dignity. Nurturing community promotes dialogue and decision-making that address issues of ignorance, injustice, poverty, racism and educational needs. Through community, we welcome others from all racial, ethnic and religious backgrounds. We work together to build teamwork, to offer mutual support and to enhance our personal and professional accomplishments.

This set of shared values (the 5Cs) provides a lens, so to speak, for applying the University's more general mission statement to practical matters of performance and practice by enabling us to identify standards of conduct that can promote the common good. In other words, this set of values (the 5Cs) should permeate and influence the standards of conduct for the common good that follow.

Standards of Conduct for the Common Good
Pursuing a shared set of values that support the common good means that we seek to excel in all that we do, personally and professionally, within the University and across our communities. Administration and management personnel at every level should be role models for ethical activity in their colleges, schools, departments and units.
They should create a culture of values that promotes the highest standards of conduct for personal behavior and professional practice. The shared set of values identified in the 5Cs should enable all of us to identify standards of conduct that promote the common good.
Standards of conduct in our personal and professional lives at Saint Louis University are lived in a variety of ways. By implementing these Standards of Conduct for the Common Good, we celebrate the shared set of values that enable us to realize the mission of Saint Louis University.
Standards for Professional Codes of Ethics

To ensure competence and commitment, employees are responsible for understanding and complying with the Standards of Conduct for the Common Good as well as their academic and professional codes of ethics and standards. The purpose of these standards is to identify core values, to guide and hold each professional or practitioner accountable, to evaluate unethical conduct and to ensure that the best interest of the University is served.


National Association of Social Workers Code of Ethics

Institute of Internal Auditors Ethics and Standards

Hippocratic Oath

Model Code of Professional Responsibility for Lawyers

Rules Governing the Missouri Bar and Judiciary

Standards of Conduct for the Academic Environment

Our individual and collective competence is essential to achieving Saint Louis University's vision as the finest Jesuit, Catholic institution of higher education. We are a community of learners, scholars and practitioners committed to the University's mission of developing men and women for others and striving to make a difference in the society and the world in which we live. By establishing a culture of compassion and conscience, we facilitate competence while balancing the interests of individuals and the University for the common good.

Faculty Examples:

Academic Freedom

Conflict of Commitment (work in progress)

Conflict of Interest (work in progress)

Copyright (work in progress)

Extramural Activities


Grounds for Termination or Letter of Appointment


Intellectual Property

Non-renewal of Contracts

Physician Services

Political and Public Service Activity

Serious Sanctions

Suspension from Duties
Student Examples:

Academic Misconduct

Alcohol and Drugs

Code of Non-Academic Student Discipline and Responsibility

Equal Educational Opportunity

Family and Educational Right to Privacy

General Standards for Student Organizations

General Student Rules and Regulations

Residence Hall/Apartment Style Living Unit Policies

Sexual Assault

Standards of Conduct for the Work Environment

Saint Louis University recognizes the value of all persons, including the health and safety of those individuals, fair treatment and respect for others, and the need for understanding as we learn to become men and women for others. We demonstrate competence in the performance of our work, show compassion and seek understanding as we model this behavior in the work we do. Therefore, we treat all members of our community with respect and abide by all federal laws, state laws and University policies governing the work environment.

General Policy Examples:

Americans with Disabilities Act

Conflict of Interest

Communicable Diseases

Drug Free Workplace

Employee Health and Safety

Equal Employment Opportunity and Affirmative Action

Family and Medical Leave Act

Immigration Reform and Control Act

Polygraph testing

Sexual Harassment

Substance Abuse Test

Weapons (work in progress)
Staff Examples:

Breaks and Meal Periods

Compensatory Time

Corrective Counseling

Criminal History Record Check

Drug and Alcohol Abuse Prevention

Employment Requisition Form

Flex Time

Job Performance Referencing


Standards for Research

The pursuit of truth and knowledge requires conscience and commitment to sustain creativity, integrity and objectivity in research, publication, invention and transfer of technology. We design and conduct research with compassion for all living beings while seeking to advance the common good. University researchers are expected to demonstrate the highest ethical standards and maintain compliance with applicable laws. This includes disclosing and managing real and potential conflicts of interest that might cause governmental agencies or others to suspect or find that individuals have personally benefitted or have been unduly influenced by outside sponsors or benefactors.

Policy Examples:

Animal Care

Conflict of Interest

Institutional Review Board

Intellectual Property

Responsibilities for Management and Verification of Grant Expenditures and Time and Effort

Research Integrity

Standards of Conduct for the Health Care Environment

We expect competence and excellence in complying with all state and federal laws governing operations, and consistent with established standards and ethics. This is of special importance when claiming payment for professional services. The University Medical Group and its employees have an obligation to patients, third party payers, and state and federal governments to exercise diligence, care and integrity. All physicians, clinicians and other University employees are committed to patient-doctor confidentiality and are required to be in compliance with HIPAA regulations and patient rights. The following policies outline University standards in the health care environment (excluding research).
Policy Examples:

Confidentiality - HIPAA

Patient Rights

Physician Services


Authentication - Signatures/Entry Dating

Clinical Office Site Review

Compliance and Billing Information

Consent/Informed Consent for Treatment

External Patient Transportation

Medical Record Accessibility

Medical Records Documentation

Medical Record Security

Medical Staff Appointment Process

Patient Complaints and Grievance Procedure

Patient's Rights and Responsibilities

Patient Transfer Policy

Physician Terminology

Release of Information - Contract Organizations

Release of Information - Faxing Patient Health Information Renewal Appointment


Service Excellence Performance Standards

UMG Compliance - General Policy

Standards of Conduct for University Records and Assets

Members of the SLU community are committed to using University resources, including records and assets, in accordance with University policies and procedures. In the absence of policies and procedures, members of the community are to ensure that no conflicts of interests exist and that resources are used only for authorized University purposes.

Policy Examples:

Conflict of Interest

Extramural Activities

ITS Acceptable Use

Information Privacy and Security
Standards of Conduct for Business and Corporate Relations

SLU employees have a responsibility to the University community before individual interests. SLU employees are committed to avoiding direct or indirect interest, financial or otherwise, in a corporation or business, engagement in a professional activity, or obligations of any nature that are in substantial conflict with or might reasonably tend to influence the employee's official duties at SLU. All employees have a commitment to annually disclose any financial arrangement with a company or entity external to SLU that might create a potential conflict of interest. Confidential information about SLU students, employees, patients, strategies and operations is a valuable asset. Although an employee may use confidential information to perform a job, it must not be shared with others inside or outside the University, unless the individuals have a legitimate need to know. Then the information is shared in compliance with applicable law, policies and procedures. Confidential information includes personal data, student information, patient information, financial data, strategic plans, marketing strategies, employee lists and data, supplier and subcontractor information and proprietary computer software.

Policy Examples:

Bylaws of Saint Louis University

Conflict of Interest

Contributions to Not-for-Profit Organizations

Family and Educational Right to Privacy Act

Gifts and Entertainment Policy


Information Privacy and Security

Political Activities
Management Responsibilities

Management personnel at every level are expected to set an ethical "tone" at the top and to model behavior for ethical behavior in their departments. They should create a departmental culture that promotes the highest standards of ethics and compliance and encourages everyone in the department to voice concerns when they arise. Managers and supervisors include all individuals who have, as a part of their job description, the supervision of any University employee. The promotion of and adherence to this program by all management and supervisors is considered an integral part of their job performance.

Managers and supervisors are required to ensure and verify that all employees attend appropriate awareness training at SLU. Supervisors and managers must inform employees that SLU will take disciplinary action for violation of these policies, procedures and regulatory requirements and that adherence to laws, regulations and policies is a condition of employment. Managers and supervisors are responsible for discussing with their employees the Standards of Conduct for the Common Good and compliance policies and procedures specifically related to their job function.
Education and Training

As an institution of higher education, SLU is committed to effectively communicating our standards and procedures to all employees by providing education and training to develop compliance awareness and commitment. All administration, faculty, medical staff, employees and students must attend both general and specific compliance training applicable to their job functions at SLU.

The Faculty Manual of Saint Louis University and the Saint Louis University Student Handbook document many of these policies, some of which are listed here. Specific operating units and schools also have standards of conduct and policies in addition to University policies that establish specific standards for faculty and students.
Monitoring and Support

SLU is committed to ongoing monitoring of organizational activity and compliance with applicable laws and regulations, and your immediate supervisor is the first resource. Supervisors have been designated to assist all employees who have questions or concerns. The University may also use the expertise of SLU staff for auditing as well as external auditing firms to evaluate effectiveness.

Employee and Student Responsibilities

All employees and students are responsible for knowing and practicing the Standards of Conduct for the Common Good. Individuals are encouraged to seek clarification or guidance from the appropriate supervisor or administrator. In the event of a potential conflict, assistance can be obtained by contacting those persons designated in a specific policy or in the list of resources provided.

Saint Louis University

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