Improving ESL Learners' Listening Skills: At the Workplace and Beyond
factors that affect the listening process
processes
selecting listening techniques and activities
steps in a listening lesson
The listener
Visual support
Content
The speaker
Top-down processing
Bottom-up processing
Relevant materials
Authentic materials
Opportunities to develop both top-down and bottom-up processing skills should be offered
The development of listening strategies should be encouraged
Pre - listening activities
While-listening activities
Post-listening activities
Listening tasks
Doing, choosing, transfering, answering, condensing, extending, duplicating, modeling, conversing
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