Improve Your English: English in Everyday Life

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INTERVIEWER:
Uh-hmm. So in which situations do you use 
your, 
[
your 
languages 
]
?
MAN:
If-if I have an Indian client and I know that he 
speaks Hindi, to make that person comfortable, I speak 
Hindi. It’s all what kind of client I have. I mean, there’s 
some clients who may be from India, origin from India, 
but they hesitate speaking an Indian language, so I-I 
don’t mind. It’s all 
customer service
, so. Whosoever 
feels comfortable, whatever.
INTERVIEWER:
So even with Indian clients, you may speak 
English?
MAN:
Yes, yes. I mean, like the, some of the Indian, regions 
in India, they do not speak Hindi. If you go to south, they 
speak southern language and English. So by and large, 
English is kind of language that is easily understood by 
most of the people, like, unless you go into the suburban 
areas of India, so, you know, you’ll have a problem with 
English, but otherwise, most people speak English. So 
it’s either Hindi or English, but when I have people from, 
uh, northern part of India, which is called Punjab, so I-
I speak in Punjabi, and they-they are thrilled about it. I 
mean, they feel pretty much at home.
Oh, you mean in America, yes. Uh, I mean, I fi nd it, 
uh, I have to struggle to make people understand what 
I’m saying because I-I speak mostly British English and 
it’s not exactly British accent, it’s British English. Uh, 
but in America also I fi nd that I-I went to Florida with 
my son for vacation, so it’s like you could see that, they 
speak diff erently. And the, some of the words they don’t 
use and some of the words they use, we never use it here, 
so. I mean, they-they could tell that, “Oh, we-we, you’re 
not from Florida, right?” So I-I know that they can make 
out that I am, defi nitely I am not from America, so they 
can make out. But when they even speak to my son, who 

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