Human Resource Management



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Tursunaliyev Bahodirjon K6-19 I

Selection Process

      • Paper & Pencil Tests: Either an ability and personality test.
        • Ability test: assess if applicant has right skills for the job.
        • Personality test: seek traits relevant to job performance.
        • Be sure test is a good predictor of job performance.
      • Performance Tests: measure job performance.
        • Typing speed test is one example.
        • Assessment Center: candidates assessed on job-related activities over a period of a few days.
      • References: outside people provide candid information about candidate.
        • Can be hard to get accurate information.

Reliability & Validity

    • Selection tools must be reliable and valid.
      • Reliability: the degree to which the tool measures the same thing each time it is used.
        • Scores should be close for the same person taking the same test over time.
      • Validity: Does the test measure what it is supposed to measure?
        • Example: does a physical ability test really predict the job performance of a firefighter?
      • Managers have an ethical and legal duty to develop good selection tools.

Terms

  • Labor Union-an organization with legal authority to negotiate with the employer on behalf of employees
  • Bonafide Occupational Qualification (BOQ)-individual characteristics necessary for performance of job requirements
  • Employees Vs Independent Contractors
  • Union Shop - must be in the union

Training & Development

      • Training: teach organizational members how to perform current jobs.
        • Help worker’s acquire skills to perform effectively.
      • Development: build worker’s skills to enable them to take on new duties.
    • Training used more often at lower levels of firm, development is common with managers.
    • A Needs Assessment should be taken first to determine who needs which program and what topics should be stressed.

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