Human resource management practice I also available by michael armstrong

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03

Delivering HRM – 

systems and roles

Key ConCePts and terms

Business partner

Centre of excellence

HR architecture

HR delivery model

HR philosophies, policies, practices

HR system processes and programmes

Professionalism

Shared service centre

Strategic business partner

The three-legged stool model

Transactional HR activities

Transformational HR activities

LearnIng outComes

On completing this chapter you should be able to define these key concepts. You should 

also understand:

 

●

The framework for delivering HRM

 

●

What the concept of HR architecture means

 

●

What an HR system looks like

 

●

The HR role of line managers

 

●

The role and organization of the HR function

 

●

The nature of an HR delivery model

 

●

The role of HR professionals

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