Human resource management practice I also available by michael armstrong



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Armstrongs Handbook of Human Resource Management Practice 1

34


03

Delivering HRM – 

systems and roles

Key ConCePts and terms

Business partner

Centre of excellence

HR architecture

HR delivery model

HR philosophies, policies, practices

HR system processes and programmes

Professionalism

Shared service centre

Strategic business partner

The three-legged stool model

Transactional HR activities

Transformational HR activities

LearnIng outComes

On completing this chapter you should be able to define these key concepts. You should 

also understand:

 



The framework for delivering HRM

 



What the concept of HR architecture means

 



What an HR system looks like

 



The HR role of line managers

 



The role and organization of the HR function

 



The nature of an HR delivery model

 



The role of HR professionals

35



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