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Armstrongs Handbook of Human Resource Management Practice 1

The meaning of 

organizational commitment

Commitment refers to attachment and loyalty. It is 

associated  with  the  feelings  of  individuals  about 

their organization. Mowday (1998) stated that it is 

characterized by an emotional attachment to one’s 

organization  that  results  from  shared  values  and 



Key ConCePts and terms

Commitment

High commitment model

Mutuality

Organizational engagement

Pluralist

Psychological contract

Unitarist



185


Part 3  factors Affecting Employee Behaviour

186

interests. The  three  characteristics  of  commitment 

identified by Mowday et al (1982) are:

A strong desire to remain a member of the 

organization.

A strong belief in and acceptance of the 

values and goals of the organization.

A readiness to exert considerable effort on 

behalf of the organization.

Appelbaum et al (2000: 183) rephrased this definition 

as:  ‘Organizational  commitment  is  a  multidimen-

sional construct that reflects a worker’s: identification 

with  the  organization  (loyalty),  attachment  to  the 

organization (intention to stay), and willingness to 

expend effort on the organization’s behalf (discre-

tionary  effort).’  An  alternative,  although  closely 

related  definition  of  commitment  emphasizes  the 

importance  of  behaviour  in  creating  commitment. 

Three features of behaviour are important in binding 

individuals  to  their  acts:  the  visibility  of  the  acts, 

the  extent  to  which  the  outcomes  are  irrevocable, 

and  the  degree  to  which  the  person  undertakes 

the  action  voluntarily.  Commitment,  according  to 

Salancik (1977) can be increased and harnessed to 

obtain support for organizational ends and interests 

through  such  ploys  as  participation  in  decisions 

about actions.


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