Human resource management practice I also available by michael armstrong



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Armstrongs Handbook of Human Resource Management Practice 1

Questions

Is it necessary to have a business case for CSR and, if so, what is it?



What is the role of HR in promoting CSR?



What sort of approaches to CSR can an organization adopt?




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112


People and  

organizations

Introduction

Human resource management policies and practices 

need to be based on an understanding of the factors 

that affect the behaviour of people in organizations. 

The purpose of this part of the book is to outline a 

basic set of concepts and to provide analytical tools 

that will enable HR specialists to diagnose organ-

izational behaviour and to take appropriate actions.

The  part  starts  in  Chapter  10  with  a  general 

analysis of the concept of organizational behaviour, 

the  term  used  to  describe:  1)  how  organizations 

function with regard to their structure, processes and 

culture;  2)  the  characteristics  of  people  and  how 

they act in organizations, individually or in groups. 

Organizational  behaviour  theory  is  based  on  the  

main  behavioural  science  theories,  which  have  

been  proved  by  research.  Like  all  proven  theories  

it  provides  insights  into  good  practice.  Thus  it  

provides guidance on the design of work systems, 

organizations and jobs, as discussed in Chapter 11, 

and  approaches  to  organization  development  

(the systematic process of improving organizational 

capability, which is concerned with process – how 

things get done) in Chapter 12. It also provides the 

conceptual framework for approaches to achieving 

the  motivation,  commitment  and  engagement  of 

people, as considered in Part III of this handbook.

PART II



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