Human resource management practice I also available by michael armstrong



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Armstrongs Handbook of Human Resource Management Practice 1

Developing and implementing  

a CSR strategy

To develop and implement a CSR strategy based on 

these principles it is necessary to:

 



understand the business and social 

environment in which the firm operates;

 



understand the business and HR strategies 



and how the CSR strategy should be aligned 

to them;


 

know who the stakeholders are (including 



top management) and find out their views  

on and expectations of CSR;

 



produce and deliver persuasive arguments  



in favour of CSR: if all else fails suggest that 

there is room for enlightened self-interest 

that involves doing well by doing good;

 



identify the areas in which CSR activities 

might take place by reference to their 

relevance in the business context of the 

organization and an evaluation of their 

significance to stakeholders;

 



prioritize as necessary on the basis of  

an assessment of the relevance and 

significance of CSR to the organization and 

its stakeholders and the practicalities of 

introducing the activity or practice;

 



draw up the strategy and make the business 

case for it to top management and the 

stakeholders;

 



obtain approval for the CSR strategy from 

top management and key stakeholders;

 



communicate information on the whys and 



wherefores of the strategy, comprehensively 

and regularly;

 



provide training to employees on the skills 



they need in implementing the CSR strategy;

 



measure and evaluate the effectiveness of CSR.



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