Hp laserJet Pro M402, M403 User Guide enww

Figure 6-6
Stack-height markings
Figure 6-7
Tab for the paper stack
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Printer does not pick up paper or misfeeds
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6.
Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to 
the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the 
marking on the tray.
NOTE:
Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations 
or markings in the tray. 
The following images show examples of the paper-size indentations in the trays for various printers. 
Most HP printers have markings similar to these.
Figure 6-8
Size markings for Tray 1 or the multipurpose tray
Figure 6-9
Size markings for cassette trays
7.
Make sure the printing environment is within recommended specifications.
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Chapter 6 Solve problems
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Clear paper jams
Introduction
The following information includes instructions for clearing paper jams from the printer.
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Experiencing frequent or recurring paper jams?
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Jam locations
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Clear paper jams in Tray 1
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Clear paper jams in Tray 2
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Clear paper jams in Tray 3
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Clear paper jams in the fuser
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Clear paper jams in the output bin
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Clear paper jams in the duplexer
Experiencing frequent or recurring paper jams?
Follow these steps to solve problems with frequent paper jams. If the first step does not resolve the problem 
continue with the next step until you have resolved the problem.
1.
If paper has jammed in the printer, clear the jam and then print a configuration page to test the printer.