Hp laserJet Pro M402, M403 User Guide enww



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Update the firmware
HP offers periodic printer updates, new Web Services apps, and new features to existing Web Services apps. 
Follow these steps to update the printer firmware for a single printer. When you update the firmware, Web 
Service apps will update automatically.
There are two supported methods to perform a firmware update on this printer. Use only one of the following 
methods to update the printer firmware.
Method one: Update the firmware using the control panel
Use these steps to load the firmware from the control panel (for network-connected printers only), and/or set 
the printer to automatically load future firmware updates. For USB-connected printers, skip to method two.
1.
Make sure the printer is connected to a wired (Ethernet) or wireless network with an active Internet 
connection.
NOTE:
The printer must be connected to the internet to update the firmware via a network connection.
2.
On the printer control panel, press the 
OK
button to open the Setup menu.
3.
Scroll to and open the Service menu, and then open the LaserJet Update menu.
NOTE:
If the LaserJet Update option is not listed, use method two.
4.
Select Check for Update to check for updates.
NOTE:
The printer automatically checks for an update, and if a newer version is detected, the update 
process automatically starts.
5.
Set the printer to automatically update the firmware when updates become available.
On the printer control panel, press the 
OK
button to open the Setup menu.
Scroll to and open the Service menu, open the LaserJet Update menu, and then select the Manage 
Updates menu.
Set the Allow Updates option to YES, and then set the Automatic Check option to ON.

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