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CHAPTER 6. Integrated quality management system for railway transport …………………………………………………………………



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CHAPTER 6. Integrated quality management system for railway transport …………………………………………………………………
6.1. The system of indicators of transport output…………………………
6.2. Methodological basis for a comprehensive assessment of the quality of transport services for cargo owners…………………………………….
6.3. Methods for calculating quality indicators of transport services in the current period ………………………………………………………………
6.4. Methods of comprehensive assessment of the quality of transport services for a long period…………………………………………………..
6.5. Methods of comprehensive assessment of the quality of transport services for cargo owners ………………………………………………….
6.6. Methods for assessing the quality of transport services to passengers
CHAPTER 7. Management of labor collectives in railway transport…
7.1. Management of labour collectives of the enterprises of railway transport…………………………………………………………………….
7.2. Goals and results of labor collectives …………………………………
7.3. The priority of discipline in the workforce ……………………………
7.4. Manager's knowledge of work ………………………………………..
7.5.Working hours of workers and employees. ……………………………
CHAPTER 8. Risk management in railway transport activities ………
8.1. The process of risk in transport activities……………………………...
8.2. Risk management methods…………………………………………….
8.3. Risk analysis methods …………………………………………………
8.4. Corporate risk management systems for railway transport enterprises
CHAPTER 9. Information support for railway transport management ………………………………………………………………
9.1. Information systems in railway transport activities……………………
9.2. Main requirements for the information used in the management of railway transport activities …………………………………………………
9.3.The value of information in enterprise management…………………..
CHAPTER 10. Fundamentals of corporate management in railway transport …………………………………………………………………..
10.1. History of corporate governance……………………………………..
10.2. Corporate governance and corporate management ………………….
10.3.Corporate governance in the JSC ” Uzbekiston Temir Yullari"………
10.4. The goals and objectives of corporate governance…………………...
10.5. Basic principles of corporate governance…………………………….

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