Job Access and Reverse Commute (jarc) Program fy 2009 Service Profiles Region X alaska, Idaho, Oregon, and Washington October 2010 fta-08-0162 Job Access and Reverse Commute (jarc) fy 2009 Service Profiles: Region X

Community Transit (2578)

Community Transit (675)

Job Access Late Night & Weekend Service Hwy 99 (758)

Location: Snohomish County - King County Hwy 99 corridor (WA)
Type: Trip-Based Services/Fixed route
Goal: Extended hours/ days of service
Service description: This service provided late night weekday and weekend service along the Hwy 99 corridor from the Aurora Village Transit Center in King County to the Mariner Park & Ride in Snohomish County. Expanded service hours are approximately from 9 PM to 1 AM on weeknights and 9 PM to 12 AM on weekends. Fixed route service is provided with route 100/101 along with complementary paratransit service during the same hours.
Evaluation: Each quarter ridership is tracked for both fixed route and paratransit service. This data is used to calculate jobs accessed by by low-income individuals based on trips. During FY 2009 it was calculated that 50% of all trips were employment related and that 92% of those employment related trips were made by low-income individuals. These percentages are based on surveys and other open source data.
Accomplishments: Since the start of this project, 839,595 late night or weekend trips have been provided. 419,798 of these trips were employment related and 386,214 employment related trips were made by low-income individuals. This project was completed at the end of FY 2009 and the grant closed.
Lessons learned: We developed a method of calculating employment related trips and the number of our passengers who are low-income on many of our routes through rider surveys. This was vital for developing a JARC project and also for JARC reporting.

King County Department of Transportation (1731)

Casa Latina (144)

Casa Latina (103)

Location: King County (WA)
Type: Trip-Based Services/Demand response
Goal: Expanded geographic coverage
Service description: Casa Latina provides on demand van service to their clients that need assistance in getting to work, to work training, to employment interviews, and other job related transportation needs. This service is provided to a population that often have difficulty with language issues if using other services.
Evaluation: Monthly reports are included in request for reimbursement. The data collected include cost, miles driven, hours in service, number of people served, and number of trips.
Accomplishments: The program has expanded to address under-served populations through a collaborative outreach effort. The program is now one of the key services provided by the agency.
Lessons learned: Encouraging the partner agency to continue to work on recruitment of new drivers will result in a more stable program. This is especially true in an agency that serves non-English speaking clients. The program is subject to high turnover of a critical element for a successful van service. Bringing in new drivers helps the program expand and serve the client’s needs.