Foreign languages department


Feature # 4. Intercommunication



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Lesson 17

Feature # 4. Intercommunication:

E-commerce technology ensures two way communications between buyer and seller. On one hand by using E-commerce firms can communicate with customers through E-commerce enabled websites. On the other end, customers can also fill order forms, feedback forms and can communicate with business operating firms.



Feature # 5. Delivery of Information:

E-commerce serves as the best channel of communication.

E-commerce technologies ensure speedy delivery of information at very low cost and considerably increase information density as well.

Feature # 6. Electronic Completion of Business Processes:

By using E- commerce we can perform business transactions like accounting and inventory through computers at global level.



Feature # 7. Virtual Communities:

Virtual Communities are online communities created by means such as chat rooms and specifically designed sites like, where people can interact with each other having common interest using the internet.



Feature # 8. Inter-Disciplinary in Nature:

Implementation of E-Commerce needs a lot of knowledge of managerial, technological, social and legal issues. Besides this, understanding of consumer behaviour, marketing tools and financial aspects is as crucial as designing interactive E- Commerce websites.



Feature # 9. Customization:

With the use of E-commerce technology, the world is moving from mass-production to mass-customization. Product customization ensures that goods are tailor made as per the requirements and preferences of customers.



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