Drive: The Surprising Truth About What Motivates Us pdfdrive com

“Engage in dialogue and debate, not coercion.”

“Conduct autopsies, without blame.”

“Build ‘red flag’ mechanisms.” In other words, make it easy for employees and customers to speak up when they identify a problem.

More Info: Collins’s website, www.jimcollins.com, contains more information about his work, as well as excellent diagnostic tools, guides, and videos.

CALI RESSLER AND JODY THOMPSON

Who: These two former human resources professionals at Best Buy persuaded their CEO to experiment with a radical new approach to organizing work. They wrote a book about their experiences, Why Work Sucks and How to Fix It, and now run their own consultancy.
Big Idea: The results-only work environment. ROWE, described in Chapter 4, affords employees complete autonomy over when, where, and how they do their work. The only thing that matters is results.
Type I Insight: Among the basic tenets of ROWE:

“People at all levels stop doing any activity that is a waste of their time, the customer’s time, or their company’s time.”

“Employees have the freedom to work any way they want.” “Every meeting is optional.”

“There are no work schedules.”

More Info: You can learn more about ROWE at their website: www.culturerx.com.