Nonroutine work: Creative, conceptual, right-brain work that can’t be reduced to a set of rules. Today, if you’re not doing this sort of work, you won’t be doing what you’re doing much longer.
“Now that” rewards: Rewards offered after a task has been completed—as in “Now that you’ve done such a great job, let’s acknowledge the achievement.” “Now that” rewards, while tricky, are less perilous for nonroutine tasks than “if- then” rewards.
Results-only work environment (ROWE): The brainchild of two American consultants, a ROWE is a workplace in which employees don’t have schedules. They don’t have to be in the office at a certain time or any time. They just have to get their work done.
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