Acca paper F1 fia diploma in Accounting and Business Accountant in Business (AB/fab) exam kit

P AP E R F 1 ( F A B )
: A CCOU N TAN T IN B US INES S
 
162 
KA P LA N P UBL I SH IN G 
324 C 
Options A and B tend to be problems when lateral communication is lacking as this means 
that management team members are failing to communicate with each other adequately. 
Option D tends to be an issue when downwards communication is lacking (i.e. managers 
don’t communicate with junior staff members). If junior members of staff are unable to 
communicate upwards (i.e. to their managers) there will, however, be a lack of 
participation in decision-making, which may lead to a fall in motivation. 
325 D 
The communication has been made too late – after work has begun. This will lead to lost 
time and money for the business. 
326 A – TRUE
Information overload is one of the barriers to communication; it makes it difficult to 
prioritise.
327 C 
The wheel was shown to be the quickest way to reach a conclusion. 
328 D 
Under time pressure the all-channels system either restructures (to form a wheel) or 
disintegrates. 
329 B 
The all-channel is the most likely process to reach the best decision. 
330 C 
Diagonal communication is between individuals or groups at different levels of the 
hierarchy and in different departments or functions. A is an example of vertical 
communication, while B and D are examples of lateral communication. 
331 B 
The wheel has a central individual who controls the flow of communication. 
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K APLA N PUBLISH ING 
75 
Section 2 
PRACTICE MULTI-TASK QUESTIONS 
THE BUSINESS ORGANISATION, ITS STAKEHOLDERS AND THE