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Environmental scanning and analysis 

The process 

of continuously monitoring the environment and events 

and responding accordingly.

Ethical hacker 

Hacker employed legitimately to test the 

quality of system security.

Ethical standards 

Practice or behaviour which is 

morally acceptable to society.

Expert review 

An analysis of an existing site or prototype 

by an experienced usability expert who will identify 

deficiencies and improvements to a site based on their 

knowledge of web design principles and best practice.

Explicit knowledge 

Knowledge that can be readily 

expressed and recorded within information systems.

Extended product 

Additional features and benefits 

beyond the core product.

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