Health ministry of republic of moldova the university of medicine and pharmacy nicolae testemiţanu



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Medical psychology.book

Doctor’s role implies: 

Respecting doctor’s rights and obligations. 

Communication disponibility with the patient. 

Using an adequate language to be understood by the patient ac-
cording to his educational level. 

Attitudinal adaptation according to patient’s personality. 

Authority in medic-surgical emergency. 

Guide in chronic disorders, in prophylaxis. 

Therapeutic mirror. 

Patience. 

Professional and social doctor’s prestige working as a placebo 
for the outcome of the patient. 
The main expectation from doctor professional role:

Apply a high degree of skill and knowledge to the problems of 
illness. 

Act for welfare of patient and community rather than for own 
self-interest, desire for money, advancement, etc. 

Be objective and emotionally detached (it should not judge 
patient’s behavior in terms of personal value system or become emotio-
nally involved with them. 

Be guided by rules of professional practice. 

Granted rights to examine patients physically and to enquire into 
intimate areas of physical and personal life. 

Granted considerable autonomy in professional practice. 

Occupy position of authority in relation to the patient. 
There is no type of doctor that is "best" for everyone. This is a very 
personal and individual choice. The right doctor is one with whom the 
patient can have frank and open conversations. The doctor and patient 
will also have similar health beliefs. A well matched doctor will value 
the patient as a person and has knowledge and acceptance of the mental 
and physical health concerns. 

good doctor
must demonstrate respect for a patient. Good doctors 
understand that a sick or injured patient is highly vulnerable. Being res-
pectful goes a long way toward helping that patient explain symptoms, 
take responsibility for decision-making, and complying with instruc-
tions.


90 
Doctor should have the ability to share information in terms his/her 
patients can understand. It's OK to use med-speak and complicated 
terms, but they should be accompanied by an explanation at the same 
time.
A good doctor doesn't interrupt or stereotype his/her patients
.
It's 
easy for all of us to interrupt when we know time is short or we are in a 
hurry, but a practitioner who is a good communicator knows that if it 
can't be done right to begin with, it will need to be done over. Listening 
carefully and respectfully will go a long way toward better outcomes for 
the patient.
A good doctor has the ability to effectively manage patients' expec-
tations. By helping his/her patient understand what the next steps will 
be, and what the possible outcomes and their ramifications might be, the 
doctor can go a long way toward helping that patient understand his 
problem. 
There are more challenges than ever in today's healthcare environ-
ment. Limited appointment time, the ability of patients to do their own 
research which then needs to be discussed with practitioners, and the 
numbers of patients who are undiagnosed or misdiagnosed; these chal-
lenges and others make effective communications between patients and 
their practitioners more important than ever.
Good communications really boils down to two things: 
respect for 
each other,
and the 
ability to manage expectations.

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