Chapter 10
Managing Test Stress
She started thinking that she could not recover from these questions, that she would
not do well on the test, that she would never get into business school, and that her life
was pretty much over. Understandably, these thoughts led her to be quite rattled on
Verbal, causing serious timing issues, and she never felt that she was in a groove. Kim
went on to say that she had been unable to sleep for two nights before the test as well
as unable to eat the morning of the test. Furthermore, this was a long-standing pattern
throughout her life: whenever she would have to take an important exam, she would
feel overwhelmed with anxiety and thoughts of failure.
Bingo! We now knew what was going on. Kim is a classic case of a student suffering
from test anxiety, which can range from mild to severe. A mild case can consist of a
few “butterflies” before the test and have very little impact on a students performance,
but an extreme manifestation can completely derail the student s ability to perform.
Test anxiety symptoms are varied and can include physical signs such as dry mouth,
sweating, shaking, rapid heartbeat, nausea, vomiting, and fainting. Psychologi
cal symptoms can include the experience of “blanking out”; students often tell me
that they sat down to take the test and were so overwhelmed with anxiety that their
minds went blank and they could not remember anything. Other students suffer such
symptoms as racing thoughts, negative self-talk, and a process called “catastrophiz-
ing,” which Kim experienced when she went from hitting a tough patch of questions
to believing that her life was ruined. Obviously, its pretty tough to concentrate after
thinking that! At the most extreme end, a student with severe anxiety can experience
panic attacks before or during the test.
Over time, a student suffering from severe test anxiety can experience depression and
hopelessness. There seems to be no way to resolve the situation, and many students
eventually give up on the test and their dreams of business school.
If this sounds painfully familiar, take heart! There are tremendous resources available
to help you with this problem, and you should not give up until you have explored
them. These options are not only effective but also tend to be cost-efficient and work
relatively quickly.
The most proven method of treating test anxiety is cognitive-behavioral therapy. This
therapy helps ease anxiety symptoms through a variety of methods. The therapist
teaches the student to recognize the physiological symptoms of anxiety as well as relax
ation techniques such as visualization or breathing exercises to allay these symptoms.
The student practices thinking stress-inducing thoughts and then monitoring and
controlling the physical response.
The therapist also works with the student to recognize dysfunctional thought patterns
and replace them with more helpful thoughts. For example, rather than entertain the
thought that “if I don’t get a 700 today, I’ll never get into business school,” the thera
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