Get ready to listen and speak

unit 9
get ready to listen and speak

b of

c of

d for

e with
b the internet

c a meeting

d a file by mistake

e a faulty telephone

A

1 b one year ago

c the paper`s jammed

d Yes, but she couldn`t manage to fix it

e Late afternoon

f Between ten thirty and twelve

2 professional
3 quite satisfied
B

2 any time between 10.30 and 12

3 b Any time between two and four on Friday would be great

c Sometime after ten on Tuesday is OK for me

d What about Friday morning? Shall we say ten o`clock?

e sometime early next week would be fine. Any day before Thursday, if possible

4 b How about Thursday? Sometime in the morning would be fine

c Don`t you have anything a bit earlier? Sometime on Friday morning, perhaps?

d Any time between eleven and one would be great

e Thursday the 19^th is fine. Any time in the afternoon

f Not really, but any time between there and four would be grat
C

1 I`m sorry, but that`s no good at all

3 b Sorry, but you have to do something sooner. It`s turning on and off all the time and disrupting everyone in the office

c It`s simply not acceptable to leave it that long. I`ve been waiting for five weeks already. Can`t you replace it sooner?

d But you can`t expect me to work in the cold. It`s freezing in here. I really must insist that you do something about this right away.

e Sorry, but you can`t expect me to life all these boxes myself. They are far too heavy, and there isn`t time anyway. They have to be at reception in 20 minutes.

f But really must insist that you fix the toilet quicker than that. It`s been out of order for nearly a month and it`s a five-minute walk to the nearest one that works. I`m very worried about the effect this is having on staff productivity.