Threatened Self-Interests
Many impending changes threaten the self-interests of
some managers within the organization. A change might diminish their power or influence
within the company, so they fight it. Managers at Sears once developed a plan calling for a
new type of store. The new stores would be somewhat smaller than a typical Sears
store and would not be located in large shopping malls. Instead, they would be located in
smaller strip centers. They would carry clothes and other “soft goods,” but not hardware,
appliances, furniture, or automotive products. When executives in charge of the excluded
product lines heard about the plan, they raised such strong objections that the plan was
cancelled.
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