Follow-Up Questions
1.
Did the techniques of journaling and affinity
diagramming help you generate more ideas and
better see the connections between ideas? If so,
explain how. If not, what technique(s) would have
worked better?
2.
Note that both techniques explicitly encourage
the behavioral aspects of decision making,
especially intuition. Do you think this is appro-
priate when making this type of decision? Or
would a more rational approach be more
effective?
3.
How might a manager use these techniques at
work? What situations would not be appropriate
for the use of these techniques?
MANAGEMENT AT WORK
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