Identifying Alternatives
Once the decision situation has been recognized
and defined, the second step is to identify alternative courses of effective action.
Developing both obvious, standard alternatives and creative, innovative alternatives
is generally useful.
16
In general, the more important the decision, the more attention
is directed to developing alternatives.
17
If the decision involves a multimillion-dollar
relocation, a great deal of time and expertise will be devoted to identifying the best
When faced with a
decision situation,
managers should . . .
. . . and end up with
a decision that best
serves the interests
of the organization.
• obtain complete
and perfect information
• eliminate uncertainty
• evaluate everything
rationally and logically
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