Case Questions
1.
In what ways is Jamie Dimon’s approach to
management pretty much what you’d expect of a
top-level manager in the financial industry? In
what ways is it different from what you’d expect?
2.
Under what circumstances might Dimon need to
change his approach to organizational control?
3.
Explain how Dimon has practiced each of the
following levels of control at J.P. Morgan Chase:
(a) financial, (b) structural, and (c) strategic.
Then focus on operations control: What steps
has Dimon taken to exercise each form of
operations control—preliminary, screening, and
postaction?
4.
What aspects of Dimon’s approach to control were
important in steering J.P. Morgan Chase through
the subprime crisis that crippled or toppled other
financial institutions?
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