Fundamentals of Management, 8th ed

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Part 3: Organizing

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position in the organization. For example, when U.S. firms have been taken over by

Japanese firms, U.S. managers have sometimes been resentful about or hostile toward

Japanese managers assigned to work with them. A final source of conflict exists when

people are unwilling to accept people different from themselves. Personal bias and

prejudices are still very real among some people today and can lead to potentially harm-

ful conflict.