Fundamentals of Management, 8th ed

Chapter 1: Understanding the Manager’s Job

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Technical Skills

Technical skills

are necessary to accomplish or understand the spe-

cific kind of work done in an organization. Technical skills are especially important for

first-line managers. These managers spend much of their time training their subordinates

and answering questions about work-related problems. If they are to be effective managers,

they must know how to perform the tasks assigned to those they supervise. While Reed

Hastings now spends most of his time dealing with strategic and management issues, he

also keeps abreast of new and emerging technologies and trends that may affect Netflix.