Carrier business:
This unit introduced new
formats to its business activities, including
online conferences, virtual exhibitions, and
online transactions and collaborations with
customers, ensuring transactions and delivery
are uninterrupted and keeping its ties with
customers as strong as ever. This unit has also
gradually helped frontline employees move
towards online methods of collaboration and
coordination, enabling more of the unit’s
operations (e.g., data sharing) to be managed
directly online. Today, this unit’s digital
operations platform has been deployed in many
of our offices around the world, with usage
skyrocketing.
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