Founded in 1987, Huawei is a leading global provider of information and communications

In 2021, we will continue to find 
ourselves in a complex and volatile global 
environment. Resurgence of COVID-19 
and geopolitical uncertainty will present 
ongoing challenges for the global 
community. Huawei believes deeply in the 
power of digital technology to provide 
fresh solutions to the problems we all 
face. We want to create digital technology 
that makes lives better, makes businesses 
more intelligent, and makes society more 
inclusive. This will ultimately bring us closer 
to a fully connected, intelligent world.

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2020 Annual Report
 
       
03
In Malaysia and Saudi Arabia, we installed 
telepresence videoconferencing systems so that 
different organizations responsible for pandemic 
response could collaborate more seamlessly. This 
allowed doctors to share clinical experience more 
efficiently and governments to issue guidance more 
effectively. In Ecuador and Italy, we helped hospitals 
deploy AI-assisted CT scan screening systems 
to expedite the diagnosis of potential COVID-19 
patients and reduce the strain on their healthcare 
systems. In Namibia and Argentina, we helped install 
infrared thermometers in crowded places to prevent 
the spread of the virus. In total, Huawei provided 
technical assistance to nearly 90 countries, doing our 
best to support our local communities in this time of 
great need.
While 2020 had its fair share of challenges, it also 
came with opportunity. The pandemic ended up 
greatly expediting the digital transformation of 
organizations around the world. Businesses are 
moving to the cloud one to three years ahead of 
schedule, and as new technologies like AI continue to 
mature, efforts to go digital will expand beyond the 
office and into production systems, bringing industries 
into a new phase of intelligent upgrade.
Internet companies spearheaded the first wave 
of this transformation process. In the second 
wave, traditional industries – especially finance, 
manufacturing, education, and healthcare – are 
optimizing the value of their data by moving their 
production management systems onto the cloud 
and streamlining the flow of data throughout their 
organizations. As these industries transform, new 
digital technologies like 5G, AI, cloud, and IoT are 
converging to create new business models, boost user 
experience, and improve operating efficiency.
No matter what changes come our way, our 
commitment to serving customers – and to realizing 
our vision and mission – will remain as strong as 
ever. We will continue in our endeavor to bring digital 
to every person, home and organization for a fully 
connected, intelligent world.
Above all else, creating real value 
for our customers
Serving our customers and creating value for them 
is why we exist, and we will stick to this course. That 
means maintaining our focus on ICT infrastructure 
and smart devices and drawing clear boundaries 
between the kinds of business we pursue and those 
we don’t. As always, we will keep creating value for 
our customers through quality products and services.
We continue to innovate in connectivity and 
computing, working with our customers and