Фбгоу впо мати российский государственный

SPEAKING.


Ex.1. What information would you put on your badge? Make a badge for yourself
and include information about:
a) your job
b) your interests outside work
c) something interesting or surprising about who you are or what you do.

Use no more than ten words for each topic.

Ex.2. Move around the room introducing yourself and shaking hands. Use the information on the badge to start a short conversation with each person. Talk to as many people as you possible and move on to a new person after one or two minutes.

Ex.3. Answer the following questions:

1. 
   Did you find it easy or difficult to start a conversation?
   
2. 
   What did you find most difficult?
   

Unit 3

3. 
   Did the badges help? How?
   
4. 
   What did you talk about with different people?
   

Ex.4. Do you think a badge is a useful idea to help break ice when starting a conversation?

Imagine you are attending a conference where you don’t know anyone. It is

first coffee break and lots of people are standing around talking. How would
you start a conversation? What techniques can you think of to join in a
conversation with a group of people? Would you use the same techniques
to break the ice with an individual?


HOW TO BE PERFECT IN BUSINESS COMMUNICATION.


Read the “Good Business Practice” and prepare a translation for your Russian partners.


GOOD BUSINESS PRACTICE.


A. Building the relationships
--- Be the first to say hello and introduce yourself to others.
--- Use your eye contact and smiling as your first contact with people.
--- Make an effort to remember people’s manes.
--- Be able to tell others what you do in a few short sentences.
--- Ask open questions (not questions that can be answered ‘Yes’ or ‘No’).
--- Encourage others to talk more by showing interest.
--- Respond positively to what they say.
--- Look for common interests, goals and experiences that you can talk about.
--- Be tolerant of other people’s beliefs if they differ from yours.


B. Good business relations
To develop a mutual understanding with your business partners, it will be important to devote some time to getting to know them through small talk and conversation.
--- Be aware of how important small talk is in the cultures you do business with.
--- If you find small talk difficult, prepare some topics before the meeting.
--- Avoid topics that could arouse strong feelings (e.g. politics, religion).
--- Prepare some questions; use open questions. (What? Where? How?)
--- Listen and respond to the other person – don’t talk too much.
--- Even if the meeting is difficult, always stay calm and polite.
--- After the meeting, say a warm goodbye and talk about the next contact.
Unit 3