of reasons.
Do you know to what degree your movements,
speech, actions, experiences, and behaviors are
being processed and sold by businesses like
Google, Facebook, Microsoft, and Amazon?
Few of us do, and that’s just how the purveyors
of surveillance capitalism would like to keep it.
The key message here is: In surveillance
capitalism, all aspects of the human experience
are turned into data and sold to a variety of
businesses for a variety of reasons.
First and foremost, your personal data can help
businesses better target their advertising efforts.
Are you getting close to a McDonald’s? Here’s
an ad for a Big Mac.
But it can also help to create predictive products,
such as virtual assistants like Amazon’s Alexa,
which are then used to collect more profitable
data.
Google was the trailblazer in surveillance
capitalism and it remains the frontrunner. But it
wasn’t long before other companies recognized
the value of this new personal data market. After
all, once Google began using the data to
improve the accuracy of targeted ads, the
company went from bleeding money to seeing a
3,590-percent increase in revenue – in just four
years!
Facebook was the first to follow in Google’s
footsteps, and they’re the only ones who rival
Google in the sheer amount of accumulated
data. In a 2015 study at the University of
Pennsylvania, researchers looked at the top one
million most popular websites. They found that
90 percent of them leak personal data to an
average of nine outside domains where this
information is tracked and used for commercial
purposes. Of the websites that leak data, 78
percent send information to Google-owned
outside domains, while 34 percent send to
Facebook-owned domains.
Like Google, Facebook sells advertisers
targeting data that includes email addresses,
contact information, phone numbers, and
website visits from across the internet. In 2012,
Facebook added a brief mention of this new
tracking policy to a new terms-of-service
agreement that was so lengthy that few people
were likely to read every word. This kind of
unreadable contract is a typical surveillance
capitalism tactic.
Such tracking is not limited to internet browsing,
however. Other studies have found that many
apps sold for Google Android devices contain
trackers that leak personal information even
when they’re not actively being used. And,
perhaps unsurprisingly, Google Android devices
themselves, like most “smart” devices being sold
these days, provide a constant stream of
location and behavior data.
How did we get here? Why does using the
internet or digital products now essentially mean
opening the door to aggressive monitoring by
unknown parties? In the next couple of blinks,
we’ll look at how surveillance capitalism came to
be.
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