#FakeFreedom
It must be an odd time to be a super-successful businessperson. On the one
hand, business is better than ever. There’s more wealth in the world than ever
before, profits are breaking all-time highs, productivity and growth are doing
great. Yet, meanwhile, income inequality is skyrocketing, political
polarization is ruining everyone’s family gatherings, and there seems to be a
plague of corruption spreading across the world.
So, while there’s exuberance in the business world, there’s also a weird
sort of defensiveness that sometimes comes out of nowhere. And this
defensiveness, I’ve noticed, always takes the same form, no matter whom it
comes from. It says: “We’re just giving people what they want!”
Whether it’s oil companies or creepy advertisers or Facebook stealing
your damn data, every corporation that steps in some shit scrapes off their
boot by frantically reminding everyone how they’re just trying to give people
what they want—faster download speeds, more comfortable air-conditioning,
better gas mileage, a cheaper nose hair trimmer—and how wrong can that be?
And it is true. Technology gives people what they want faster and more
efficiently than ever before. And while we all love to dogpile on the corporate
overlords for their ethical faceplants, we forget that they’re merely fulfilling
the market’s desires. They’re supplying our demands. And if we got rid of
Facebook or BP or whatever-giant-corporation-is-considered-evil-when-you-
read-this, another would pop up to take its place.
So, maybe the problem isn’t just a bunch of greedy executives tapping
cigars and petting evil cats while laughing hysterically at how much money
they’re making.
Maybe what we want sucks.
For example, I want a life-size bag of marshmallows in my living room. I
want to buy an eight-million-dollar mansion by borrowing money I can never
pay back. I want to fly to a new beach every week for the next year and live
off nothing but Wagyu steaks.
What I want is fucking terrible. That’s because my Feeling Brain is in
charge of what I want, and my Feeling Brain is like a goddamn chimpanzee
who just drank a bottle of tequila and then proceeded to jerk off into it.
Therefore, I’d say that “give the people what they want” is a pretty low
bar to clear, ethically speaking. “Give the people what they want” works only
when you’re giving them innovations, like a synthetic kidney or something to
prevent their car from spontaneously catching on fire. Give those people what
they want. But giving people too many of the diversions they want is a
dangerous game to play. For one, many people want stuff that’s awful. Two,
many people are easily manipulated into wanting shit they don’t actually want
(see: Bernays). Three, encouraging people to avoid pain through more and
more diversions makes us all weaker and more fragile. And four, I don’t want
your fucking Skynet ads following me around wherever I go and mining my
fucking life for data. Look, I talked to my wife that one time about a trip to
Peru—that doesn’t mean you need to flood my phone with pictures of Machu
Picchu for the next six weeks. And seriously, stop listening to my fucking
conversations and selling my data to anyone and everyone who will pay you a
buck.
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Anyway—where was I?
Strangely, Bernays saw all this coming. The creepy ads and the privacy
invasion and the lulling of large populations into docile servitude through
mindless consumerism—the dude was kind of a genius. Except, he was all in
favor of it—so, make that an evil genius.
Bernays’s political beliefs were appalling. He believed in what I suppose
you could call “diet fascism”: same evil authoritarian government but without
the unnecessary genocidal calories. Bernays believed that the masses were
dangerous and needed to be controlled by a strong centralized state. But he
also recognized that bloody totalitarian regimes were not exactly ideal. For
him, the new science of marketing offered a way for governments to influence
and appease their citizens without the burden of having to maim and torture
them left, right, and center.
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(The dude must have been a hit at parties.)
Bernays believed that freedom for most people was both impossible and
dangerous. He was well aware, from reading Uncle Freud’s writings, that the
last thing a society should tolerate was everyone’s Feeling Brains running the
show. Societies needed order and hierarchy and authority, and freedom was
antithetical to those things. He saw marketing as an incredible new tool that
could give people the feeling of having freedom when, really, you’re just
giving them a few more flavors of toothpaste to choose from.
Thankfully, Western governments (for the most part) never sank so low as
to directly manipulate their populations through ad campaigns. Instead, the
opposite happened. The corporate world got so good at giving people what
they wanted that they gradually gained more and more political power for
themselves. Regulations were torn up. Bureaucratic oversight was ended.
Privacy eroded. Money got more enmeshed with politics than ever before.
And why did it all happen? You should know by now: they were just giving
the people what they wanted!
But, fuck it, let’s be real: “Give the people what they want” is just
#FakeFreedom because what most of us want are diversions. And when we
get flooded by diversions, a few things happen.
The first is that we become increasingly fragile. Our world shrinks to
conform to the size of our ever-diminishing values. We become obsessed with
comfort and pleasure. And any possible loss of that pleasure feels world-
quaking and cosmically unfair to us. I would argue that a narrowing of our
conceptual world is not freedom; it is the opposite.
The second thing that happens is that we become prone to a series of low-
level addictive behaviors—compulsively checking our phone, our email, our
Instagram; compulsively finishing Netflix series we don’t like; sharing
outrage-inducing articles we haven’t read; accepting invitations to parties and
events we don’t enjoy; traveling not because we want to but because we want
to be able to say we went. Compulsive behavior aimed at experiencing more
stuff is not freedom—again, it’s kind of the opposite.
Third thing: an inability to identify, tolerate, and seek out negative
emotions is its own kind of confinement. If you feel okay only when life is
happy and easy-breezy-beautiful-Cover-Girl, then guess what? You are not
free. You are the opposite of free. You are the prisoner of your own
indulgences, enslaved by your own intolerance, crippled by your own
emotional weakness. You will constantly feel a need for some external
comfort or validation that may or may not ever come.
Fourth—because, fuck it, I’m on a roll: the paradox of choice. The more
options we’re given (i.e., the more “freedom” we have), the less satisfied we
are with whatever option we go with.
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If Jane has to choose between two
boxes of cereal, and Mike can choose from twenty boxes, Mike does not have
more freedom than Jane. He has more variety. There’s a difference. Variety is
not freedom. Variety is just different permutations of the same meaningless
shit. If, instead, Jane had a gun pointed to her head and a guy in an SS
uniform screaming, “Eat ze fuckin’ zereal!” in a really bad Bavarian accent,
then Jane would have less freedom than Mike. But call me up when that
happens.
This is the problem with exalting freedom over human consciousness.
More stuff doesn’t make us freer, it imprisons us with anxiety over whether
we chose or did the best thing. More stuff causes us to become more prone to
treating ourselves and others as means rather than ends. It makes us more
dependent on the endless cycles of hope.
If the pursuit of happiness pulls us all back into childishness, then fake
freedom conspires to keep us there. Because freedom is not having more
brands of cereal to choose from, or more beach vacations to take selfies on, or
more satellite channels to fall asleep to.
That is variety. And in a vacuum, variety is meaningless. If you are
trapped by insecurity, stymied by doubt, and hamstrung by intolerance, you
can have all the variety in the world. But you are not free.
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