letter, written in formal language, in the stipulated format, for official purpose
B) referred to as a friendly letter, is a personal letter written to friends or relatives. It is written in personal fashion. You can write it to anyone with whom you have a non-professional relationship
C) a type of letter written to address any type wrong doing, offence, grievance, resentment arising out of a product, service
D) a type of letter or simply reference, is a document in which the writer assesses the qualities, characteristics, and capabilities of the person being recommended in terms of that individual's ability to perform a particular task
13 How we should start beginning of formal letter?
A) To My Lily
B) Dear John
C) Dear sir or madam,
D) I look forward to
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