political impact (both good and bad), social economic impact as well as the recognition that
some administrative procedures and regulations may need to be changed and or modified. One
example cited, was the need to accept digital signatures.
The panel urged that more be done by way of research, cataloging best practices, and the
further sharing of information, review of both social media polices and technology, and finally,
professional development and training at all levels of government.
Dr. Alan Shark (Geneva 2010)
e-Government and New Technologies: Towards better citizen engagement for development
3
Session One: Practices and Impacts from Country Cases
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