Effective School Management

PART I
MANAGING PEOPLE
2
THE MANAGER AS A LEADER
15
• Interpersonal skills • Management style models • Orientation
and behaviour • Dominant and back-up approaches • Suiting
behaviour to circumstances • Recognizing inappropriate
behaviour • Leadership and job experience • Passive/political
orientation • Style and the school manager • Discussion topic
• Categories of leadership • Standards for management and
leadership • Characteristics of headteachers and deputy
headteachers • Further reading
3
MOTIVATING PEOPLE
25
• Motivation • Whom do we need to motivate? • Satisfying
needs • Maslow’s hierarchy of needs • The relevance of the
hierarchy • Theory X and Theory Y • Frederick Herzberg
• Involvement • Achievement needs • The self-motivated
achiever • Motivation theory and the school manager
• Discussion topic • Further reading • Opinion questionnaire
• Assessing the motivation of others

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vi
EFFECTIVE SCHOOL MANAGEMENT
4
TAKING AND IMPLEMENTING DECISIONS
46
• Making things happen • Taking decisions • Logical steps in
decision-taking • The implementation of decisions • A structure
for implementation • Styles in decision-taking • Consultative
decision-taking – the ‘management contract’ • Commitment
• Delegation • Key principles • Discussion topic • Further
reading
5
 MANAGING MEETINGS
58
• Meetings and the manager • Teamwork • Tests of an effective
meeting • Purpose of the meeting • Large meetings • Decision-
taking • Information exchange • Generation of ideas • Group
dynamics • Preparing for a meeting • Discussion topic • Further
reading • Group performance checklist
6
RECRUITING, EMPLOYING, APPRAISING, DEVELOPING
AND DISMISSING STAFF
74
• People as a resource • Recruitment of staff • Employing
staff • The workload agreement • Appraisal and performance
management • Discussion topic • Meeting development needs
• The re-entry problem • Group training • A coherent
approach • Dismissing staff • Picking up the pieces • Discussion
topic • Further reading
7
MANAGING CONFLICT
99
• A key skill • The value of conflict • Reason and emotion in
conflict • The dangers of conflict • Intergroup competition
• Attitudes to conflict • Solving problems of conflict • Handling
organizational conflicts • Preventing unnecessary conflict
• Guidelines for handling conflict • Conflict-management
skills • Discussion topic • Further reading • Conflict
orientation questionnaire • Role revision strategy • Image
exchange • School review
8
MANAGING YOURSELF
122
• The manager as a resource • The use and abuse of time
• Establishing priorities • Criteria for effectiveness • Time-
management techniques • Managing stress • Assertiveness
• Developing your own competence • Managing your learning
• Managing our attitudes and behaviour • Equal opportunities

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CONTENTS
vii
• Positive and negative management • Discussion topic • Further
reading • Criteria for effectiveness – establishing priorities
• Use of time analysis • Time log